According to state officials the company repeatedly engaged in bad behavior prohibited by the Fair Debt Collection practices Act.
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"The main thing is you don't threaten people in terms of their debt," said Bill Cloud, a spokesman for Georgia's office of Consumer Protection. "You don't threaten them physically. You don't threaten them with arrest. You don't act like a law firm if you're not. These people were just doing everything in the book that was wrong." Cloud says since 2008's financial meltdown, abuse by debt collectors has been one of the most frequent complaints his office receives.
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For more on the FDCPA visit Consumer credit Capital at FDCPA. If you have questions about a collection account give credit repair Texas a visit. For more on the case above you can find it here.
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